Privacy Policy

Flute Technologies Inc.

Privacy Policy & Cookies and Tracking

Last updated: February 28, 2024

1. TYPES OF INFORMATION WE COLLECT ABOUT YOU
   Flute Technologies through Flute Services collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular User or User’s device (“Personal Information”).  Personal Information does not include (a) publicly available information from government records (b) Deidentified or aggregated User information; (c) Information excluded from the CCPA’s scope such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CIMA) or clinical trial data; or personal information covered by sector specific privacy laws (for example Fair Credit Reporting Act) . Flute Technologies will collect the following information from its Users:
   
   

Category	Examples
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, phone number, or other similar identifiers.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, address, telephone number, driver’s license or state identification card number, education, employment, bank account number, credit card number, debit card number, or any other financial information. [Some personal information included in this category may overlap with other categories]
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, marital status,
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
F. Internet or other similar network activity.	Browsing history, search history, information on a user’s interaction with a website, application, or advertisement.
G. Geolocation data.	Physical location or movements.
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

2. HOW WE COLLECT INFORMATION ABOUT YOU
   Flute Technologies obtains the categories of personal information listed above from the following categories of sources:
   • Directly from you, from forms you complete or products and services you purchase.
   • Indirectly from you, from observing your actions on our Website.
     
     
     
3. HOW WE USE INFORMATION ABOUT YOU
   
   Flute Technologies may use, sell, or disclose the personal information we collect for one or more of the following business purposes:
   • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
   • To provide, support, personalize, and develop our Website, products, and services.
   • To create, maintain, customize, and secure your account with us.
   • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
   • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
   • To personalize your experience with Flute Technologies and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
   • To help maintain the safety, security, and integrity of our Flute Technologies products and services, databases and other technology assets, and business.
   • For testing, research, analysis, and product development, including to develop and improve our Flute Services and products, and services.
   • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
   • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
   • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Flute Technologies assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Flute Technology about our Site users is among the assets transferred.
   • Flute Technologies will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
     
     
     
4. HOW WE SHARE INFORMATION ABOUT YOU
   Flute Technologies may disclose your personal information to a third-party for a business purpose or sell your personal information, subject to your right to opt-out of those sales. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.

   We share your personal information with the following categories of third parties:

   • Service providers.
   • Data aggregators.

5. HOW WE STORE INFORMATION ABOUT YOU THAT IS COLLECTED
   Flute Technologies has security measures in place to protect the loss, misuse and alteration of the information under Flute Technologies control. Flute Technologies employs strict security measures to safeguard online transactions. All personal information is stored in a secured database.
   
   
6. ADDITIONAL INFORMATION ABOUT HOW WE USE AND SHARE INFORMATION ABOUT YOU
   Disclosures of Personal Information for a Business Purpose
   Flute Technologies has disclosed (or will disclose) the following categories of personal information for a business purpose:
   All of the categories listed in Section 1.
   Sales of Personal Information
   Flute Technologies has sold (or will sell) the following categories of personal information:
   All of the categories listed in Section 1 EXCEPT Category A.
   
   
7. CHILDREN’S PRIVACY PROTECTON
   The website covered by this privacy policy is not designed for or targeted at children. Flute Technologies will not knowingly collect and maintain personally identifiable information from individuals under the age of twenty-one (21).  If we learn we have collected or received personal information from a anyone under the age of 21, we will delete that information. If you believe we might have any information from or about anyone under the age of 21, please contact us.
   
   
8. YOUR RIGHTS AND CHOICES
   Flute Technologies gives users the opportunity to opt out at the point where Flute Technologies requests information about the user. Flute Technologies also gives Users the options listed below for removing their information from Flute Technologies’ database in order to stop receiving communications or Flute Technologies’ service; for reviewing, changing and modifying information previously provided (subject to reasonable frequency limitations, which Flute Technologies has established as 2 or fewer requests per year).  You have the right to direct us to not sell your personal information at any times (right to “opt-out”).  To opt-out or should you have any questions about this privacy statement, the practices of this website, or your interaction with this website:
   • You can reach out to us on our contact us page www.flutedrinks.com, or email info@flutedrinks.com
   • You can call the following telephone number: 888-993-5883

1. CONSENT TO PROCESSING AND TRANSFER OF INFORMATION ABOUT YOU
   Through your use and continued access of our website you consent to the use of Cookies and agree to the terms and conditions of this Privacy Policy.

10. IMPORTANT INFORMATION FOR CALIFORNIA RESIDENTS
    Access to Specific Information and Data Portability Rights
    • You have the right to request that Flute Technologies disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable user request (see below), we will disclose to you:
    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we share that personal information.
    • The specific pieces of personal information we collected about you (also called a data portability request).
    • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
      • Sales, identifying the personal information categories that each category of recipient purchased; and
      • Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
        
        
    • How to Submit A Request for Deletion 

      You have the right to request that Flute Technologies delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable user request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
      We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

      • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
      • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
      • Debug products to identify and repair errors that impair existing intended functionality.
      • Exercise free speech, ensure the right of another user to exercise their free speech rights, or exercise another right provided for by law.
      • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
      • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
      • Enable solely internal uses that are reasonably aligned with user expectations based on your relationship with us.
      • Comply with a legal obligation.
      • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

    • Exercising Access, Data Portability, and Deletion Rights
      To exercise the access, data portability, and deletion rights described above, please submit a verifiable user request to us by either:
      
      
      
      • Calling us at 888-993-5883
      • Visiting flutedrinks.com
      • Email info@flutedrinks.com

2. 2. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable user request related to your personal information. You may also make a verifiable user request on behalf of your minor child.
   3. You may only make a verifiable user request for access or data portability twice within a 12-month period. The verifiable user request must:
   4. Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
   5. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
   6. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
   7. Making a verifiable user request does not require you to create an account with us.

      We will only use personal information provided in a verifiable user request to verify the requestor’s identity or authority to make the request.

      California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@flutedrinks.com or write us at: PO Box 6061-596 Sherman Oaks, CA 91413.

12. UPDATES TO OUR PRIVACY POLICY
    

    As mentioned in our Terms of Use, Flute Technologies reserves the right to revise this Privacy Policy, and any changes thereto become effective upon posting of the revised Privacy Policy on this website and any affiliated Flute Service. Your continued use of Flute Technologies and this Site following the posting of any changes constitutes your acceptance of such changes.

    
    

Cookies and Tracking

Flute Technologies, Inc. (“Flute Technologies”, “we”, “our” or “us”) is committed to being transparent about the technologies we, our advertisers, advertising companies, consumer data companies, and service provides use. This Cookie Policy explains what cookies are and how and why they may be stored on and accessed from your device when you visit the Flute Technologies site and other websites, platforms, applications, emails and other communications that link or reference Flute (the “Flute Services”). It should be read together with our Privacy Policy and our Terms of Use. You can find out more about these technologies and how to control them in the information below. This Cookies and Tracking Agreement (this “Agreement”) is also part of our Privacy Policy, and as such, some of the terms of this Agreement may be more fully defined in our Privacy Policy.

NOTICE OF ARBITRATION PROVISIONS: Your use of the Flute Services is subject to binding arbitration of any disputes which may arise, as provided in the Flute Technologies Terms of Use.  Please read the arbitration provisions carefully and do not otherwise use our Flute Services or Online Services if you are unwilling to arbitrate any disputes you may have with us as provided below.

1. WHAT IS A COOKIE?
   A cookie is a small text file that is stored on and accessed from your device when you visit a website (including this Site). This allows the website to recognize your device from those of other users or visitors of the website. Generally, the information collected via cookies does not identify you personally. If, however, you have created a user identity, for example, by signing up to use a password-protected area on one of our Sites, we may link the information collected via cookies to other information that identifies you personally.
   
   
   
2. COOKIES AND SIMILAR TECHNOLOGIES AND HOW WE USE THEM
   

   This Site uses the following cookies for the following purposes:

   • Required or Essential Cookies. Certain cookies are necessary in order for Flute Services to operate correctly. For example, we use cookies to authenticate you. When you utilize Flute Services, authentication cookies are set, which let us know who you are while you are logged in.
   • Functionality Cookies. These cookies are used to enable certain additional functionality within Flute Services, such as storing your preferences (e.g. username and language selection). This functionality improves user experience.
   • Preference Cookies. Preference cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize Flute Services accordingly.
   • Social Media Cookies. Social media cookies collect information about social media usage.
   • Analytics Cookies. Analytics cookies collect information about your use of the Sites, and enable us to improve the way it works. For example, analytics cookies help us record any difficulties you have with Flute Services, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage, rather than the usage of a single person. We use the information to analyze the Sites’ traffic.
   • Targeting or Advertising Cookies. We may use cookies to market Flute Technologies and Flute Services to you on third party websites. We sometimes use cookies delivered by third parties to track the performance of our advertisements. This process helps us manage and track the effectiveness of our marketing efforts. We also contract with third-party advertising networks that may collect IP addresses and other information from web beacons on our websites, emails, and on third-party websites. Ad networks follow your online activities over time by collecting website navigational information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services that may be of interest to you. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts.
     
     
     
3. YOUR COOKIE CHOICES AND HOW TO OPT OUT

If you do not want cookies to be set on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. You should consult your user manual for your device(s) on how to modify your individual settings.

CONTACT US

Please contact us at www.flutedrinks.com; or email us at info@flutedrinks.com